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Our Guarantee

Henry Field wrote the guarantee we still honor today: "Your money's worth or your money back."

If not completely satisfied, you will get new merchandise, a credit or a refund for the full purchase price--whichever you prefer. We honor this guarantee on plants, nursery stock, seeds and merchandise for one year.

Customer Service Phone Number: (513) 354-1495, 24 Hours a Day, 7 Days a week



Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service.



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