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Frequently Asked Questions & Customer Service

We're happy to help in anyway we can! For answers to your questions and concerns, please choose a topic from the list below.

Frequently Asked Questions
Henry Field's Catalog Mailings
What is my Hardiness Zone?
When will my order ship?
How do I place an order? How do I get a password?
What forms of payment do you accept?
How much do you charge for shipping & handling?
My coupon or discount doesn't appear. How do I claim it?
How do I unsubscribe from the e-mail list?
Our Safe Seed Pledge
Does Henry Field's sell GMO seed?

Searching for Plants & Products
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Using the Shopping Cart

Order Processing

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Planting and Care
Why Buy Field's Premium Fruit Trees?

Coupons, Gift Certificates & Contests
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Replacement Certificate Inquiry

Account Maintenance
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Technical Assistance
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Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service

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