Henry Field wrote the guarantee we still honor today: "Your money's worth or your money back."
If not completely satisfied, you will get new merchandise, a credit or a refund for the full purchase price--whichever you prefer.
We honor this guarantee on plants, nursery stock, seeds and merchandise for one year.
Customer Service Phone Number: (513) 354-1495, 24 Hours a Day, 7 Days a week
Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service