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Our Guarantee


Henry Field wrote the guarantee we still honor today: "Your money's worth or your money back."

If not completely satisfied, you will get new merchandise or merchandise credit for the full amount of your purchase price. We honor this guarantee on plants, nursery stock, seeds and merchandise for one year.

Customer Service Phone Number: (513) 354-1495, 24 Hours a Day, 7 Days a week


Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service


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